Important - duplicated shipping charge
There is a glitch with our system where a small amount of customers are being charged twice for postage when purchasing multiple items. We are working on a fix for this. In the meantime, we will issue a refund for any orders overcharged on postage. This will be done when we are fulfilling your order or sooner.
Apologies for any inconvenience.
STOCK AVAILABILITY & DISPATCH TIMES
Janet Bell Prints:- We hold stock of a small selection of Janet Bell bestsellers in our shop in Beaumaris, but most prints are made to order. Please allow up to 10 working days for the dispatch of prints. If you need prints within a shorter time frame please contact us prior to ordering to ensure that we can do so.
All other items, including homewares and lifestyle products, are in stock and are ready to be shipped, unless otherwise mentioned in product shipping information. We aim to dispatch orders within 1-5 working days.
Mustard Made Lockers & Stuart Lamble Lamps:- These items are sent directly from the suppliers and can take longer to dispatch. Please check shipping information on individual product page for delivery estimates.
FREE STORE PICKUP - FROM BEAUMARIS ONLY
You can pick up your order from our store located in Beaumaris. Select the 'pickup' option at the checkout.
When your order is ready for collection you will receive a notification from us. Bring your order confirmation information with you when collecting.
SHIPPING COSTS
|
MAINLAND UK |
||
| BASKET TOTAL | PRICE | DELIVERY METHOD |
| £10.00 or under | £1.95 | Royal Mail 2nd Class (Not tracked) |
| £10.01 - £29.99 | £2.95 | Royal Mail 2nd Class (Not tracked) |
| £30.00 - £49.99 | £3.95 | Royal Mail 2nd Class (Not tracked) |
| £50.00 and over | £4.95 | Royal Mail 2nd Class/APC |
Northern Ireland
| Northern Ireland £30.00 or under | £3.95 | Royal Mail 2nd Class (Not tracked) |
| Northern Ireland £30.01 -£49.99 | £4.95 | Royal Mail 2nd Class (Not tracked) |
| Northern Ireland £50.00 or over | £24.95 | APC (Tracked) |
*Northern Ireland shipping charges are based on our average parcel size that we send out and the costs our courier charges us for that. If however you are ordering smaller items but being charged £24.95, please get in touch with us directly as we can likely send for less using Royal Mail and are happy to look into this on a case by case basis.
PARCEL TRACKING
Large parcels are sent by APC. We will include a tracking number if your parcel has been sent via APC where you can check the tracking information.
To track your APC delivery please visit the APC website with your postcode and tracking number provided with your dispatch notification.
Small parcels including small framed prints are posted via Royal Mail and have no tracking information. They usually arrive within 3-5 working days.
SCOTTISH ISLANDS & ISLE OF WIGHT
We may have to contact customers ordering from these areas with an additional delivery charge due to the extra charges we incur on items being posted to these areas. We unfortunately cannot calculate this automatically on our website. For further information please get in touch.
We do not currently ship to the Channel Islands or Isle of Man.
EUROPEAN & REST OF WORLD
Our website is not currently set up for shipping outside of the UK. We are however happy to look into orders on a case by case basis so do get in touch if you'd like any further information.