Our store in Beaumaris is open 10am-5pm Monday-Saturday and 11am-4pm on Sundays

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Online Returns Policy

We hope that you are delighted with your purchase and will treasure it forever. If, however, there is a problem with your order, please return your items to us within 30 days of receipt and we will be happy to exchange or refund the item.

  • Items must be returned in original condition.
  • Please retain proof of purchase.
  • Earrings cannot be returned for hygiene reasons.
  • We do not cover the cost of return postage and cannot take responsibility for items that are damaged or lost in the post. 
Return address:-

Janet Bell Art Ltd
11 Church Street
Beaumaris
Isle of Anglesey
LL58 8AB

(Please include a note with your order number and reason for return)

Faulty Items

In the event of finding a fault with a product please get in touch with us via email including a photograph and description of the fault. Where possible a replacement will be offered. If a replacement is not available we will offer a refund, exchange or gift voucher for the original purchase amount.